We'd suggest looking in your Spam and Trash folders.
If you find Pulse there, mark the issue of Pulse as "Not Spam" and add info@pulsemagazine.org to your Address Book. That should fix the problem.
If the problem persists, we'd encourage you to be in contact with your institution's web master--and please cc us at info@pulsemagazine.org on your communication.
Thank You,
