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The Save

Dan J. Schmidt

I started medical school thinking I wanted to be a family doctor--someone who could work in a small town and deal with whatever walked through the door. But in our third year, when we received our first taste of clinical medicine, I found my surgery and ER rotations exciting. I was at our state's major trauma center, and I loved it. Fixing things gives me a thrill--and the power to save a life is even more alluring.

Each "save" felt like a miraculous triumph. Take the nineteen-year-old visiting Australian, stabbed in a random street altercation, his blood pressure dropping as fluid accumulated around his heart. Right there in the ER, he had his chest split open and his right ventricle patched by the very cool chief surgery resident.

But after several weeks of 5 a.m. surgery rounds and every-third-night call, I started to feel a nagging sense of unmet need, both my own and the patients'. To me, it seemed that the specialized care we were giving was excellent but fractured: No one was responsible for the whole person.

It was 8 a.m. during my third week of the rotation. The third-year resident had led us medical students through our rounds, and there'd been time for some drug-rep doughnuts before we headed down to the ER. At the nursing station, we joined those who'd been on call the previous night and were sharing their war stories.

"You shoulda seen what we just got!" said one of the students.

A twenty-something guy had come in with a near-amputation. "He cut off his arm with a Skilsaw!" (the powerful circular saw used by professional carpenters and builders). "He's down in the OR now. Orthopedic surgery thinks they can reattach it."

After the descriptions of the bones, the x-rays, the blood loss, I asked one student, "Which arm?"

She frowned. She didn't know. I looked at the x-rays. It was the right.

I caught the gaze of a third-year surgery resident and asked, "Do you know how hard it is to run a Skilsaw left-handed?" (It's a lot harder than scissors. I knew: I'd spent a year building condos before I'd entered medical school.)

The resident nodded. This injury was no accident.

That evening I heard the orthopedic surgery team talking about how happy they were with their neurovascular and bone-plating work. It looked like the patient's hand would be saved. But they were aware of his psychiatric risks: He was being kept in restraints until they could get a "full psych eval."

The guy was in the post-operative ward; when I'd gone around to check on my patients, I'd seen him. Straight black hair. Intense gaze. Cold affect. Girlfriend sitting at the bedside, then leaving in tears.

The next morning, the psych team came by to evaluate him. They started him on an antidepressant, but thought that he was no risk to himself.

Coming back from lunch that afternoon, I heard stat pages overhead, calling the chief ortho resident to a "thrash" on the post-op ward. Hurrying down the hall, I saw a bed barreling towards me, pushed by three residents. A nurse knelt on top of the patient and his bloody sheets, pressing her hands hard against his arm as they steered the bed into the elevator.

"What happened?" I asked the senior resident.

"He pulled it off! All that work, and he just pulled it off!" he raged.

Before the elevator doors closed, I heard him say, "Damn if we're putting this back on again! He'll get what he wants!"

And off they went, back down to the OR.

I went to his room. There were fine blood spatters everywhere, and a big, dripping arc across the far wall. The Filipina housekeeper quietly mopped the burgundy-stained floor, shaking her head.

A technological success. A medical catastrophe.

We had treated this man's injury, reattached his limb, evaluated his psyche--but not one of us had tried to care for the whole human being. It seemed that our academic and specialized-care system had accomplished a wondrous feat of technological prowess, but didn't foster a focus that could actually heal the patient.

Standing amid the gory mess left by a man I didn't know--a man who seemingly wanted not to be whole--I realized that I wanted to treat the whole person.

So I decided to stick with family medicine and left trauma and surgery behind.

A save still thrills me, although in family medicine they are thankfully rare. I get to keep my eye on the big picture. And I'm rewarded by a constant stream of quieter saves--the type 2 diabetic patient who loses fifty pounds, the alcoholic who's been dry for a couple of years now, the young single mother who's learning to raise her infant well.

These triumphs, bloodless but still lifesaving, keep me going.


About the author:

After seventeen years of practicing full-spectrum family medicine, Dan Schmidt now covers small-town practices on the weekends. Married, and with four grown daughters, he also fixes old cars and remodels houses--yes, sometimes using a Skilsaw. "I find that writing eases my need for reflection." This is the first of Dan's stories to appear outside of his Web site www.poemd.blogspot.com.

Story editor:

Beth Hadas

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Comments:
August 30, 2009
Excellent story, Dan. As an FP who does mostly Urgent Care, I love working with specialists. I've met plenty of compassionate FP's and specialists, but focusing on doing procedures and/or one organ system carries the luxury of being a technician. Your job is fulfilled once you attempted to fix or fixed the problem you are trained to do. I have to wonder if this patient were suffering from some type of psychotic disorder. Schizophrenia would be at the top of my differential.
Posted By: Steve S
 
July 13, 2009
I am sure this story would have made a fantastic essay for your FP residency application back then. Very powerful story. Left me wondering though--did they reattach the arm again, or not? And was there any more effort to understand and treat his underlying psychiatric problem?
Posted By: Jessica Bloom-Foster MD
 
July 12, 2009
Dear Dr. Dan, Thank you for this story, chilling as it is. I can't imagine a more graphic image about how easily we can overlook what patients really need, in our rush for 'the save'. Also what a signpost for your residency decision process. The part about "the psych team" saying this patient was not a "danger to self" especially churned my gut. I have been a Consultation-Liaison Psychiatrist, and can think of so many people we saw only briefly, but did not really understand who they were or what they needed. We were forced into truncated triage visits by shaeer volume of patients to see in the hospital, and also by the paltry insurance allowances for such visits. We missed a great deal, and dosing antidepressants was merely a token thing -- a bare beginning of the relatedness the patient needed. Imagine a psychiatrist who also wanted to understand and treat the whole patient, but couldn't within the confines of the system in which she worked. It's one of the reasons I'm a homeopath today. Thanks again for this story, which will come back to me tonight when I try to sleep.
Posted By: Pam Pappas MD
 
July 10, 2009
This moving story needs to be read by every student reflecting on post-graduate medical options. Having been academic counsellor in a medical school for five years has made me realise that cold discussions of "pros and cons" are never the best way to choose one's life career. Your story with its warmth of personal experience will certainly help students realise the deep value of the "family doctor" option, as against other more glamorous choices.
Posted By: Daphne Viveka
 
July 10, 2009
Dear Dr. Dan, Your story touched me on many levels. For the past three years, until her death September 6, 2008, my good friend suffered from MS. As I visited her at the hospital, rehab facilities, and assisted living home, I heard medical staff refer to her as "the MS diagnosis," "the woman who can't use her legs," "the lady who seems always unhappy about something." No one ever approached her as a 60-year-old woman who had suddenly lost her quality of life due to MS. No one ever considered her inability to do the few things she loved: go to the movies or theatre, read a good book, have a Thai dinner with a cup of wine. I hope people read your article and decide to become family health providers. We "regular folks" need you! Ronna L. Edelstein
Posted By:
 
July 10, 2009
I loved this story! I spent years as an oncology nurse, seeing specialists skillfully treat very sick patients, yet I felt my nursing care addressed more of the whole person, and felt patients suffer from fragmented care. This drove me, too, into family medicine 20 years ago,and I still love it. Thank you!
Posted By: Laura Fry
 
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